Atlas by Ferrata Labs
Atlas onboards new customers, rates every account’s credit, keeps invoices and payments in step with SAP, NetSuite or Dynamics, and follows up every balance with agents that email, text and call on the sequence you set, until it’s paid or properly closed.
Hi Alicia, it’s Morgan from Acme. INV-88412 for $12,840 is due Friday. Pay here: acme.pay/r/8k2f
Approved for Thursday’s run.
Thanks. I’ll hold reminders until Thursday.
Promise recorded · Thursday
Illustrative
01Origination
Credit applications come in by email or a link. Atlas reads the W-9, the trade references and the financials, fills the application, checks it against your credit policy, and sets terms in the ERP once it's approved.
02AI credit rating
A rating from 1 to 100 built from each customer's own history with you: days to pay against terms, promises kept, disputes, short payments, returned payments. Higher is better and earns more credit. Re-rated nightly, with the reasons shown and a credit limit recommended alongside.
03Servicing
Invoices sync from SAP, NetSuite or Dynamics. Statements go out on schedule. Payments from the bank, the portal and payment links are matched to the right invoices and applied, with low-confidence matches held for a person.
04Collections
Accounts move between agents as their situation changes: standard follow-up, then collections, then promise to pay. Each agent has its own sequence, channels and tone, and works by email, SMS and phone inside contact hours.
05Recovery
Disputes resolved with the evidence attached. Payment plans agreed within your terms. Balances that never resolve go to Charge-off & Legal, where every step waits for a person and the attorney gets a complete file.
Illustrative data
What Atlas does
Each view below is Atlas doing the work, live, on illustrative data. Pick a tab to see the channels, the workflows, the automations, the reporting and the platform underneath.
To alicia@northwindfoods.com
Subj Two open invoices
Hi Alicia, two invoices are open:
INV-88412 · $12,840 · due Sep 30
INV-88044 · $35,370 · due Sep 23
Writing…Opened
Writes, sends and answers email, listing every open invoice with a payment link.
Short nudges and payment links to opted-in AP contacts, and quick answers.
Calls, verifies the right person, negotiates within limits, leaves voicemail.
Reads remittances, POs, proof of delivery, contracts and credit applications.
Payment links, plans and promises, and matching payments to the right invoices.
Checks every message and call before it goes out.
Illustrative data
AI voice, inbound and outbound
When a customer calls in, or Atlas calls out, the account’s invoices, payment history, email thread, promises, consent and local time load as the call starts. The agent decides as the call unfolds: stay with it, bring in a payment plan or a dispute, or transfer to a person, and the action is recorded before the call ends.
Every function
Each function has its own page: what Atlas does on its own, what waits for a person, and how it runs end to end on SAP, NetSuite or Dynamics.
Build your own
Choose the triggers, channels, tone, cadence, contact hours and what waits for a person. Preview the email, SMS and call, then activate. The next account that matches moves into it from wherever it is; every open account sits in exactly one agent.
Question 3 of 10 · Triggers
Which events should move an account into this agent?1Card declined2ACH return or bounced check3Promise date passes unpaid4Short payment received5Credit rating falls below 25The agent so far
Connects with
Atlas reads and writes your system of record directly. Connections are configured when your instance is deployed.
Thirty minutes. Bring your aging report, and we’ll show you how Atlas would have worked it this week.